Most Common DNS Query Responses for Internal Host Detection Run below command from the affected machine to check if the reverse DNS lookup returns the hostname that matches the hostname configured under Internal tab of GlobalProtect portal agent configuration ping -a <IP-address> The specified IP address does not have to be reachable internally. Always On internal Host detection Global Protect So I've been trying to figure out this odd quirk for a few days now. GlobalProtect Internal Host Detection taking 10+ minutes. Their GlobalProtect client will connect into an internal gateway due to the Internal Host Detection, only for the purposes of sending HIP data. Select the portal configuration to which you are adding the agent configuration, and then select the Agent tab and select the desired agent configuration. Enable advanced internal host detection. Using internal host detection enables the GlobalProtect app to determine if an endpoint is inside the enterprise (internal) network. Is this possible to allow connection-type=notunnel, and keeping the ssl session opened to have a sort of keepalive ? Configure Services for Global and Virtual Systems Global Services Settings IPv4 and IPv6 Support for Service Route Configuration Destination Service Route Device > Setup > Interfaces Device > Setup > Telemetry Device > Setup > Content-ID Device > Setup > WildFire Device > Setup > Session Session Settings Session Timeouts TCP Settings Configure a DNS PTR record on the internal DNS server for the IP/Hostname configured under " Internal host detection ". Commit the changes Additional Information. This will cause the agent to search for the host which will tell it if it's on and internal network, and if it is then it just won't do anything as there is no internal gateway defined. Palo Alto Networks Design Details 15 Prisma Access Location Selection When configured for an always-on connection method, the GlobalProtect app can use internal host detection to determine whether the network currently connected is external or internal to the organization. GlobalProtect Internal host detection PanOS Procedure Configure "Internal Host Detection" under " Network> GlobalProtect> Portals> Agent> Internal ". The GlobalProtect Portals Agent Config Internal. The issue is when a client is on the Internal network it's won't detect that it is on the Internal network. If SSO is selected, Internal Host Detection with be used (by reserve DNS lookup, resolve IP to hostname) 2. GP client (start from 1.1.4) will always set its network type to 'External' and connect to external gateway. Configure an internal gateway Configure Internal Host Detection on your external gateway (see picture below) without specifying and internal gateway. If the External Portal is not reachable, it will wait for 180 seconds (3 min) and then use the previous cached . Commit the changes Additional Information Select App . On the internal firewall, as authentication was successful, user-id is correctly informed of my username/ip address in his database, but it will keep it until a timeout is reached (defaut is 45min). If On Demand mode is selected. Configure a DNS PTR record on the internal DNS server for the IP/Hostname configured under "Internal host detection". 3. When using Internal Detection and user starts up his workstation while connected internally (In the LAN), the agent first tries to reach the EXTERNAL portal to check for new configuration. When the user connects to globalprotect, the client will perform a network discovery. On a new HP tablet it's taking about 10 minutes before the agent realizes it's on the internal network. The GlobalProtect Portals Agent Config Internal Host Detection best practice check ensures that an internal host detection is being utilized. Ensure that the internal host detection is configured through the portal. Has anyone run into an issue with the Internal Host Detection on the 4.0.3 GlobalProtect Agent taking forever? The idea being that when users are hardwired in, then they will be on the local LAN and have access to internal resources. This wireless network will have no connectivity to internal security zones. 1 comment. Configure "Internal Host Detection" under "Network> GlobalProtect> Portals> Agent> Internal". Without internal host detection, the app tries to connect to the internal gateway(s) first and then moves to Prisma Access . We recently created a new Portal and gateway to test out Always On VPN and it's working. From support team: " The statement in GP troubleshooting guide looks incorrect. 88% Upvoted. 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